Switch your box off at the mains.
Sky q mini box no satellite signal main box fine.
My sky q minibox is showing no satellite signal even though the main sky q box is working fine.
We ve had our sky q set up with sky wifi booster up and running for over a year this morning the minibox is reporting no satellite signal.
The main box router extender booster is working fine.
Wait at least 4 minutes and press sky to switch on your box.
Does anything know how to fix this.
I do have a sky engineer booked but it s not for a week yet so hoping to get the box working aga.
I have rebooted unplugged re connected to the main box and restarted the router ll to no avail any suggestions please.
No do to your mini box this may already be working but if not unplug from the wall wait ten seconds and plug it back in and follow any on screen instructions.
Switch your box on at the mains and check that the power light has returned.
Sky q mini box if you re getting a no satellite signal no signal or no input on screen message on your sky or sky q box or if your picture is freezing when watching live tv this troubleshooting guide will help get you back up and running again.
Hi i have a no signal problem on my sky q mini box the main box is working fine.
If this doesn t work and you still have no signal try restarting your box.
On the mini box the wifi was ok but i have reset the network connection as a precaution and re authenticated from the main box.
First i deleted a lot of old recordings on the main sky q box and removed all the deleted ones.
Hi cindy12345 this is caused by your main box dropping off from your mino box and can happy time to time.
There is a thought that although the main box holds a lot there mini doesn t and that may be an issue.
After no satellite signal for a week on my sky q mini i ve resolved it with a mixture of things.
Unplug your main sky box from the wall wait 10 seconds and plug this back in and wait for it to fully reboot.
Find help for all sky s services including tv broadband talk sky mobile sky yahoo mail and sky go.